[Services] TCOM ONE - Telephony, Communications & IT Solutions

Consultancy - Needs analysis and audit of existing solution

The first part of a successful project cycle is to establish the details of the existing systems and software. We then meet with the key people responsible
for running the business and its systems to establish the business issues, expectations and goals. From this point we are then able to provide you with advice on how available technology can be leveraged to deliver real business improvements and solve specific issues.

Install - We make it happen!

An essential part of a successful project is the team who provide the site element of the installation. Working closely with the design team our qualified installation engineers will deploy the solution on-time and with minimum disruption to existing systems and personnel.

With a minimum of three years proven field experience across multiple software and hardware disciplines our engineers are able to solve any issues that may arise as part of the project implementation. Our site engineers have obtained accreditations to ensure they will meet up to your expectations and meet or exceed the qualities of MCP, MCSE, or CNE.

Design - Imaginative solutions to meet the business need

We recognise that a successful project must be based on excellence in design. Our design methodology is based using our joint twenty years industry experience to identify the best technology products to meet your business aims. Manufacturer independence means that we are not tied to any hardware or software vendor
to deliver the solution, which enables us to provide the right solution to meet your aims. Once we have identified the solution, we then design the project
implementation, which ensures that the solution is implemented to agreed timescales.

Support

Ensuring your not left holding the baby, we support what we sell.

Pure and simply, our solutions are provided fully supported.